OpenTelemetry tracing for voice flows
Overview
Correlating a caller's journey across Connect → Lex → Lambda → downstream APIs with a single trace ID. Ships call-quality signals alongside intent-success metrics.
Lessons
Traces that die at the channel boundary are not traces. Parked until the orchestrator work lands.
Stack
Talk shop
If you're hiring for similar backend, AWS, voice, or integration work — or just want to compare notes on architecture — reach out directly.